tbije Responsible Gaming — Because Every Player's Wellbeing Comes First
Gambling is entertainment, and tbije is committed to keeping it that way. Our responsible gaming framework gives every player in Bangladesh the tools, information, and direct support they need to stay in control — from deposit limits and time-out periods through to full self-exclusion when it matters most.
Gambling Should Always Be a Choice, Never a Compulsion
At tbije, we believe that online betting and casino games exist to provide genuine entertainment for Bangladeshi players. When that entertainment starts to feel like an obligation, or when the excitement of a win is replaced by anxiety over losses, something has gone wrong — and we take that seriously.
tbije has built a set of responsible gaming tools directly into the platform so that every player can manage their own experience without needing to contact support first. Set daily deposit limits before you start playing. Use a cooling-off period when you need a short break. Activate full self-exclusion if you feel your gambling is getting out of hand. These controls are always available to you — and once applied, they cannot be reversed until the chosen period has passed.
We also train our customer support team to recognise and respond to signs of problem gambling. If you ever contact tbije support and our team has reason to believe your gambling may be causing harm, we will proactively discuss your options with you — not as a formality, but as a genuine commitment to your wellbeing.
Six Ways tbije Keeps You in Control
Every tool listed below is built into your tbije account and can be activated at any time. No waiting periods, no need to justify yourself — just straightforward controls that put you in charge of your own experience.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Reducing a limit takes effect immediately; increasing it requires a 24-hour cooling-off period before it applies.
Session Time Limits
Define the maximum amount of time you want to spend on the tbije platform in a single session. When your set duration is reached, you will receive a clear notification and the option to log out. This feature helps prevent unplanned long sessions from becoming a habit.
Time-Out Period
Take a short break from tbije without permanently closing your account. Time-out periods are available for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account is suspended and you will not be able to log in, deposit, or place bets. The period cannot be shortened once activated.
Self-Exclusion
If you need a longer break or feel that gambling is causing serious harm, self-exclusion allows you to block access to your tbije account for a period of 6 months, 1 year, 2 years, or 5 years. Self-exclusion is irreversible within the chosen period and cannot be lifted early under any circumstances.
Loss Limits
Set a ceiling on the net amount you are comfortable losing in a given time period. If your losses reach the defined threshold, tbije will suspend your ability to place further bets until the next period begins. This tool is especially useful for players who want a firm financial backstop.
Marketing Opt-Out
Players who are using responsible gaming tools can opt out of all promotional communications from tbije, including bonus offers, free bet promotions, and seasonal campaign messages. Removing marketing temptations is a recognised strategy for maintaining healthy gambling habits.
How to Activate Your Responsible Gaming Tools
Accessing and activating your responsible gaming controls on tbije is straightforward. Follow the steps below, or contact our 24/7 support team who can assist you in activating any tool on your behalf instantly.
Log In to Your tbije Account
Visit tbije.io and log in using your registered username and password. If you have forgotten your credentials, use the account recovery option on the login page.
Navigate to Account Settings
Once logged in, click on your account icon in the top-right corner and select "Responsible Gaming" from the dropdown menu to open the dedicated player protection panel.
Choose the Tool You Need
Select the appropriate control — deposit limit, session time limit, time-out, loss limit, or self-exclusion. Each option displays a clear description and the specific rules that will apply once activated.
Set Your Parameters and Confirm
Enter your chosen value (e.g., ৳5,000 daily deposit limit or a 7-day time-out) and confirm. You will receive an email confirmation to your registered address. The control takes effect immediately upon confirmation.
Contact Support if You Need Help
If you encounter any difficulty activating a tool, or if you want to request self-exclusion immediately, contact the tbije support team directly at [email protected]. Our team can apply any restriction to your account on your behalf within minutes.
Is Gambling Still Entertainment for You?
The following checklist is based on recognised problem gambling indicators. If you answer "yes" to three or more of these questions, we strongly encourage you to contact the tbije support team or activate a time-out or self-exclusion immediately.
Ask Yourself Honestly:
You Are Never Alone — Support Is Always Available
If you feel that gambling is becoming a problem — for you or for someone you know — please do not wait. Reach out using any of the following channels. All communications are handled with complete confidentiality by trained tbije support staff.
Email Support
Send a detailed message to our responsible gaming team. We respond to all responsible gaming emails within 2 hours, 24 hours a day.
[email protected]Live Chat
Start a live chat session directly from the tbije platform. Our support agents are available around the clock and can activate any responsible gaming tool on your account immediately.
Available 24/7Immediate Self-Exclusion
If you need your account blocked right now, email [email protected] with the subject line "Self-Exclusion Request". Your account will be suspended within 30 minutes of the request being received.
Response: within 30 minsFAQ Resource
Our FAQ page contains detailed answers to common questions about responsible gaming tools, account limits, and how to get help if gambling is causing concern.
Read the FAQHealthy Gambling Habits — Tips for Every tbije Player
Responsible gaming is not only about crisis intervention — it is about establishing good habits from the very beginning of your tbije experience. The following practical guidelines are recommended for all players, regardless of how long they have been with us.
Set a budget before you start. Decide in advance the maximum amount of money you are comfortable spending during a given session or week. Treat this as the entry fee for your entertainment — not as an investment you expect to recover. Use tbije's deposit limit feature to enforce your budget automatically.
Understand that losses are part of the game. All casino games, slots, and sports bets carry a statistical house edge over time. There will be sessions where you lose, and chasing those losses by increasing your bet size is one of the most common pathways into problem gambling. Accept a loss as the cost of entertainment and move on.
Take regular breaks. Extended sessions reduce your ability to make clear-headed decisions. Use the tbije session time limit feature to remind yourself to step away, take a walk, and return only when you feel refreshed. Never gamble when you are tired, emotionally distressed, or under the influence of substances.
Keep gambling separate from your financial obligations. Never use money earmarked for rent, utility bills, family expenses, school fees, or loan repayments for gambling. In Bangladesh, as anywhere, financial stress caused by gambling has a cascading impact on families and communities. tbije exists to provide entertainment — not to replace financial security.
Talk to someone you trust. If you feel uncomfortable discussing your gambling with a family member or close friend, that discomfort itself may be a signal worth paying attention to. Open conversations about gambling — how much time and money you are spending — are a healthy part of maintaining perspective. And if you need a neutral, confidential ear, the tbije support team is always here.
Quick Reference
Play Responsibly. Play with tbije.
When you are ready to enjoy the tbije platform — cricket betting, slots, jackpots, live casino — do so with your limits set and your mind at ease. The full tbije experience is waiting for you.
For adults aged 21 and above only. Gambling involves real financial risk. If gambling is affecting your life, please use our tools above or contact [email protected] immediately.